How We Achieved a 98.6% Claim Success Rate in 2024

Our approach is simple: we focus on the details that make a big difference.

A significant portion of claim denials—nearly half—comes from eligibility issues. That’s why we verify every patient’s coverage the day before their appointment. This proactive step helps prevent surprises, ensuring claims go through smoothly and patients aren’t left with unexpected bills.

If a claim is denied, we take every available step to resolve it. We understand payer-specific appeal processes inside and out, and we follow through until every possible avenue has been explored. If there’s a valid way to secure reimbursement, we’ll find it.

We also use advanced billing software that enhances every part of the revenue cycle—tracking claims, managing denials, and optimizing follow-ups. This ensures that nothing falls through the cracks and every claim gets the attention it deserves.

Behind it all is a highly trained team that works together to solve complex issues. If a claim requires extra attention, it’s escalated to a senior billing manager. And if additional expertise is needed, the entire team collaborates to find the best solution.

It all comes down to this: we’re committed to maximizing your revenue so you can focus on your patients.

Want to see what this approach could mean for your practice? Let’s talk.